Shipping and Delivery Policy

• Near your society — printed at a print point nearby and brought to your door by a rider.
• Same day, anywhere in a city we list — to a typed address, by the evening.
• The delivery fee, if any, is shown at checkout. Once a rider is carrying your order, the app shows where it is and when it should reach you.

• Near your society — from stock held near you, in the time shown when you choose where it is going.
• Same day in the cities we list — when you order before the day’s cut-off time shown at checkout; after it, the next day.
• We do not ship shop orders anywhere else in India.
• The delivery fee is shown in your basket, and delivery is free above the amount shown there.
• Every order is opened and checked with you at the door before you accept it — see our Terms.

• Delhi NCR — delivered by our technician, the same day when the machine is in stock, once our office has confirmed your request.
• Elsewhere in India — by courier, usually in 3 to 4 days.
• When a rental ends, we collect the machine the same way. A faulty machine outside Delhi NCR is swapped by courier at our cost.
• Any delivery or collection charge is shown on your booking before you confirm it.

Repairs are done at your address, in the Delhi NCR cities offered when you book. A technician comes in the day and time window you choose and calls the number on the booking on the way. Nothing is shipped.

Each delivery and visit has a four-digit code, shown on your order or booking. Read it out only to our rider or technician, in person, when you have what you ordered. If you cannot, they may take a photo of the handover instead.

Somebody needs to be reachable on the number on the order. If nobody answers and the rider cannot hand it over, we will try to contact you before taking it back, and may cancel the order — see our Cancellation Policy.

If something arrives damaged, wrong or incomplete, say so at the door, or message us as soon as you can with a photo. A shop item can be handed back there and then; a print is reprinted or refunded; a rented machine with a fault is fixed or replaced. Our Refund Policy has the details.

A question about a delivery, or one that has not arrived: WhatsApp +91 88512 12827, or call +91 97168 56953. Have the order or booking number ready.

Tezzkart Services Pvt Ltd, Flat No. 9, 2nd Floor, Block D-4, Pocket-4, Sector 34, Rohini, Delhi 110042. GSTIN 07AAHCT8432D1ZC.